From May to September: 
- Monday: 10.00 a.m. - 7.00 p.m.
- Tuesday-Saturday: 9.00 a.m. - 7.00 p.m.
- Sunday and bank holidays: 10.00 a.m. - 6.00 p.m
Closed on 1 May
From October to April:
- Monday: 2.00 p.m. - 6.00 p.m.
- Tuesday through Saturday: 9.00 a.m. - 6.00 p.m.
- Sunday and bank holidays: 10.00 a.m. - 1.00 p.m.
Closed on 25 December and 1 January

Services
Information, hotel bookings, bureau de change, tickets, tourist train, taxis,
cruises, bike hire, City Pass (free access for 1, 2 or 3 days)
Stays and visits organised for individuals and groups.